Source4 is the official third party fulfillment center for the AAUW storefront and merchandise.
Some Frequently Asked Questions:
Q: When do I contact Connect?
A: Contact AAUW's Connect with specific questions about bulk ordering
for branches/member events, membership renewal, or when an item will be
restocked. Connect is AAUW's main line for all inquiries about the organization.
Q: Why can't I find items I've purchased
A: Items may not be restocked for many reasons, including, but not
limited to: merchandise was discontinued by the manufacturer, the item did not
sell well, AAUW tries to keep stock fresh so you always find something new, etc.
Q: When do I contact ShopAAUW/Source4?
A: Contact ShopAAUW with questions regarding AAUW questions on your
order, billing inquiries, and rush shipments. ShopAAUW is run by a third party
vendor, Source4. As such, Source4 is unable to answer AAUW specific questions
beyond the listed items.
Q: What do I do if I see an item elsewhere that
I think ShopAAUW should carry?
A: We love getting ideas from members. Please send an email to
email@example.com and we'll look into the feasibility of stocking it on
Q: When will my order be shipped?
A: If UPS Ground is selected, orders normally ship within 24 hours. UPS
Next Day Air, 2-Day Air, and 3-Day Service will ship same day if ordered by 3 pm
EST, otherwise the following business day. USPS Priority Mail orders ship within
3 business days. The distribution facility has UPS pickup Monday through Friday
only, orders placed after 3:00 PM EST on Fridays will not be processed until the
Q: Can I ship to a Post Office Box?
A: Yes, but you must select USPS Priority Mail as your shipping method.
Q: Why doesn't AAUW show on my credit card
A: Source4 is the fulfillment center for AAUW. All shipping and billing
is handled through Source4, therefore your statement will reflect this and show
Source4 and not AAUW.
For questions regarding your order, billing inquiries, and rush shipments please
reach out to ShopAAUW directly:
We will also be happy to help you with information on ordering personalized
merchandise for your branch or program. If you would like to produce an item
with your branch logo, please use the AAUW Branding Kit for state and branch
logo's as well as branding guidelines.
For item restock, suggestions for items, membership or other AAUW questions,
please contact Connect: