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Source4, the official fulfillment center for AAUW merchandise, customer service is our priority.
We can be reached by: Email: aauw@source4.com Phone: 800-225-9998 Please feel free to contact us with any questions you might have regarding: AAUW Merchandise Your Order Billing Inquiries Rush Shipments Large Quantities of Items We will also be happy to help you with information on ordering personalized merchandise for your business or agency. Some Frequently Asked Questions: Q: When will my order be shipped? A: Normally orders are shipped within 24 Hours (1 business day) via UPS Ground Service Q: Can you ship to a Post Office Box? A: UPS will not deliver to a P.O. Box, if this is the only shipping address you have please contact us to make other shipping arrangements. Q: What if I need merchandise the next day? A: If you send or call us with your order before Noon E.S.T., we can normally arrange to have your order shipped via overnight delivery for an additional cost. Q: Do you ship partial orders? A: If for any reason an item you have ordered is temporarily out of stock, we will notify you before we ship the remainder of your order. Q: Why doesn’t AAUW show on my credit card statement? A: We are the fulfillment center for AAUW. All shipping and billing is handled through us, therefore your statement will reflect this and show Source4 and not AAUW. Q: Will new merchandise be added? A: We are currently working on a catalog that will offer new AAUW merchandise. |